Refund & Cancellation Policy

Orbit Voyager Pass subscriptions work as follows:

• Subscriptions renew automatically based on your selected billing period (monthly or yearly)
• You can cancel at any time through the billing portal in your account settings
• Canceling stops future renewals — you will not be charged again after the current period ends
• After canceling, paid access generally remains active until the end of the current billing period
• Canceling does not automatically refund the current billing period

Nova Core bundles are one-time digital purchases. Because these are digital goods delivered immediately upon purchase:

• One-time digital purchases are generally final once delivered
• Refund requests may be reviewed on a case-by-case basis
• Refunds may be denied if the digital currency or item has already been used or applied to your account

If you believe you were charged incorrectly or experienced a duplicate charge, contact us right away at support@keeporbit.app and include your payment receipt or invoice ID so we can investigate quickly.

To cancel your Voyager Pass subscription:

1. Open the shop page
2. Open the customer billing portal
3. Cancel your subscription from the portal

Need help canceling? Contact us at support@keeporbit.app.

For refund requests or billing questions, reach us at support@keeporbit.app. Refunds are reviewed according to this policy and are not guaranteed.